We are very pleased to announce the graduation of forty-five young Antiguans from our Trainee Program on April 12, 2013. They have much to be proud of. The new, three-month program is rigorous, incorporating practical, on-the -job training with organized classroom Customer Service and Standard Operating Procedures sessions.
The trainees received Certificates of Achievements in their areas of training and Asheca Lyne, was one of the “Most Outstanding” awardees at the graduation ceremony and credits her achievement to the encouragement that she received from the staff. She was attached to the resort’s Guest Services Department where she had the opportunity to interact with the guests first-hand saying that although it was nerve racking at first she is now more confident having been exposed to persons from so many different cultures.
William Rolle, one of the students attached to the Food Production and Quality Department, worked alongside the kitchen staff responsible for putting out meals for our 700-plus guests on a daily basis. Having studied the Sciences and Art in school William says he has found a new appreciation for the culinary arts. He is now considering his career options in the field having been motivated by the guests who clearly appreciated the work that he had done, making made him strive to offer great service each and every day. William’s excellent work ethic earned him an extended stay here and us is now working in our Banquet and Conferencing Department.
The goal of creating this program is to give young Antiguan’s an appreciation and understanding of our hospitality industry. These smart, young people are enthusiastic partners and the bright future of tourism here.